ligabanteng Privacy Policy

This page describes what we collect when you use ligabanteng and how we keep that data protected. We at ligabanteng process your personal information to operate our platform, verify your identity, process payments, and comply with regulations in the jurisdictions where we operate. We do not sell your data to marketers or advertisers. Your information is encrypted during transmission and stored securely on servers that may sit outside Indonesia, but remain subject to our data protection commitments.

Data protection is foundational to how we run ligabanteng. When you open an account, you share your email, full name, date of birth, government ID, residential address, and phone number with us. This information is necessary to verify your identity (KYC) and ensure compliance with local law. We also collect information about your activity on ligabanteng—bets placed, amounts wagered, game history, and withdrawal requests—so we can manage your account, detect fraud, and generate your transaction statements.

This privacy policy applies to all players who access ligabanteng from any jurisdiction. If you have questions about how we handle your data, you can contact our support team through the app at any time.

What We Collect on ligabanteng

We collect your account data during registration. Your email address, full name, date of birth, nationality, and residential address are required to open an account. We verify this information against your government-issued ID (passport, driver's licence, or national ID card). Your address is confirmed via recent utility bills, bank statements, or other official documents. We store these documents securely and do not share them with third parties except as required by law.

We also collect payment information when you deposit or withdraw. When you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, timestamp, and your payment method identifier. We do not store your full payment credentials—your bank details or e-wallet login—on ligabanteng servers. Instead, we use secure tokenisation, meaning your payment processor holds the sensitive data and we retain only a token to reference it.

KYC (Know Your Customer)

We verify your identity using government documents and address proof. This information is encrypted and stored separately from your account login credentials.

Transaction data

We record all bets, game outcomes, deposits, and withdrawals. This data helps us generate account statements and detect unusual activity.

Device data

We log your device type, operating system, IP address, and browser type for security and fraud prevention.

We collect device and usage data automatically. When you access ligabanteng, we log your IP address, device identifier, browser type, and operating system. We use this data to detect account takeover attempts, prevent fraud, and understand which regions are accessing our platform. Players in Jakarta, Surabaya, Bandung, Medan, and Semarang may see their geographic location flagged if they access the account from an unfamiliar IP address—this is a security measure, not tracking for marketing purposes.

We generate analytics from your gameplay. We measure how often you log in, which games you play most, your average bet size, and how long you remain on the platform. This data is aggregated (not tied to your individual identity) and used to improve game performance, identify server issues, and understand peak usage times. We do not use this data for targeted advertising.

How We Use and Protect Your Data on ligabanteng

We use your data for four core purposes. First, account management—we need your email, name, and ID to authenticate you, store your balance, and process transactions. Second, compliance—we must verify your identity and location to ensure we operate only in jurisdictions where we are authorised, and to comply with anti-money-laundering (AML) regulations. Third, fraud prevention—we monitor for unusual betting patterns, duplicate accounts, and suspicious withdrawals. Fourth, service improvement—we analyse aggregated data to fix bugs, optimise the app, and plan new features.

We do not use your data for marketing unless you explicitly opt in. We do not sell your email, ID, or transaction history to third parties. Our payment processors (DANA, e-wallet, mobile banking, and others) may see transaction details to process your deposits and withdrawals, but they are contractually bound not to share this information with us beyond what is necessary for payment settlement. If we are required by law enforcement or a court order to disclose your data, we will comply, but we will notify you of that request unless legally prohibited from doing so.

Your rights on ligabanteng include the right to access your data, request correction if information is inaccurate, and request deletion once your account is closed and any legal obligations to retain data have expired. You can download your complete transaction history from your account settings at any time. If you wish to request data deletion or exercise other rights, contact our support team.

We retain your data for as long as your account is active and for a period afterwards to comply with anti-money-laundering regulations and tax law. Once the retention period expires, we securely delete your information. If you close your account, we retain transaction records for seven years (a legal requirement), but purge personal identifiers after that period.

We at ligabanteng take data protection seriously. If you believe our handling of your data violates this policy or your privacy rights, contact our support team through the app. We respond to all data protection inquiries within 30 days.